Returns & Exchanges

At Swasey's Hardware & Hobbies, we want to ensure you have the right tools and gear for every project. If you are not completely satisfied with your purchase, you can return most items in their original condition within 30 days for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unused, in its original packaging, and includes all parts, manuals, and accessories.

• 2.
  Prepare Proof of Purchase

  Locate your original paper receipt or digital order confirmation email to validate your transaction.

• 3.
  Choose Your Return Method

  Bring your item to our local storefront for an immediate exchange or use our online portal to print a prepaid shipping label.

• 4.
  Receive Refund or Credit

  Once we inspect the returned merchandise, we will process your refund to the original payment method or issue store credit within 3-5 business days.